GoBus Receives Outstanding Rural Transit System in Texas Award from the Texas Transit Association

March 2, 2022

GOBUS

Pictured: TTA Board President Jorge Cruz-Aedo, ETCOG Transit Operations Manager Katey Pilgram, ETCOG Transportation Director Vince Huerta, ETCOG Transportation Data Analyst Preston Garcia

ETCOG is pleased to announce its rural transportation system, GoBus, has received the Outstanding Rural Transit System Award from the Texas Transit Association (TTA). Staff was honored with the award last week in Austin at one of the largest transit conferences held in the nation, the 2022 Joint Annual Conference, Expo, and Roadeo hosted by the TTA and South West Transit Association.


Each year, this award is given to a rural public transportation system that has designed and implemented programs that demonstrate innovative concepts or effective problem-solving techniques and have successfully applied these in the public transportation industry. GoBus received the award for the first time in 2014.


“I am so proud of the GoBus Team!” said ETCOG Executive Director David Cleveland. “Under the direction of our program director, Vince Huerta, GoBus has demonstrated their commitment to continuously improve the quality and availability of transit services throughout the East Texas Region. They have not only been able to increase ridership but also take on many different special projects to help fill transportation gaps. Some of these projects include creating seamless travel through multiple partnerships, offering free trips to veterans, and even providing routine transportation to health care staff to distribute vaccines during the height of COVID. Through these projects, GoBus has initiated the expansion of services to nights and weekends and brought in thousands of local matching dollars to their program. I am thrilled that TTA has recognized GoBus for their exceptional services with the award for Outstanding Rural Transit System.”


GoBus is available for all rural residents to access safe, reliable, and friendly public transportation. GoBus provides daily local service within Anderson, Camp, Cherokee, Harrison, Henderson, Marion, Panola, Rains, Rusk, Upshur, Van Zandt, and Wood Counties and the non-urbanized areas of Gregg and Smith counties. GoBus provides trips from the rural areas into the urbanized areas of Longview or Tyler on Tuesdays and Thursdays. Trips can be booked by calling 800-590-3371 to speak with the dispatch office.


About Texas Transit Association
More than 700 transit industry leaders, professionals, and business partners gathered for the annual conference at the Austin Convention Center last week. TTA was organized in 1986, and its members are Texas metropolitan, small urban, and rural transit agencies and private and public entities from across the United States. TTA’s purpose is to educate the people of Texas about issues affecting the public transit industry within the state.
https://txtransit.org/


You might also like

Two people holding a large ceremonial check in front of a Texas Veterans Commission backdrop
By GoBus August 31, 2026
The East Texas Council of Governments (ETCOG) has received a $175,000 grant from the Texas Veterans Commission to continue transportation services for veterans through its rural transit district, GoBus. The funding is part of more than $3.3 million in Texas Veterans Commission grants awarded this month to 13 veteran-service organizations across East Texas. Statewide, the commission awarded $40.8 million to organizations helping veterans and their families access critical services. For many veterans in rural East Texas, reliable transportation can be a barrier to medical appointments, employment, education, grocery stores, social service programs, and other essential destinations. The grant will help GoBus continue providing transportation options that support veterans’ independence and connection to the services they need.  “We are grateful to the Texas Veterans Commission for investing in transportation access for veterans in our region,” said ETCOG’s Transportation Director, Vince Huerta. “Through GoBus, we can help reduce the transportation barriers that too often stand between veterans and essential health care, employment opportunities and community resources. With this grant, we are proud to offer free trips for veterans and active service members, their spouses and dependents.” GoBus provides public transportation across East Texas, helping residents in rural communities travel safely and affordably where transportation options may otherwise be limited. Every single vehicle in our fleet is ADA compliant and ready to serve passengers with mobility challenges, disabilities, or special needs. The Texas Veterans Commission’s Fund for Veterans’ Assistance supports organizations that provide direct assistance to veterans, their families and surviving spouses. Grant funding helps address service gaps in areas such as transportation, housing, financial assistance, legal services, and other supportive programs. Veterans who need transportation assistance are encouraged to contact GoBus to learn about available services, eligibility requirements, and how to schedule a trip. For more information about GoBus, visit www.gobustransit.com or call 903-215-8870.
By GoBus April 30, 2026
ETCOG has completed a major fleet replacement for its GoBus rural transit system, with approximately $1.5 million in funding used to purchase and receive multiple new vehicles now ready to serve communities across East Texas. The funding was part of a broader initiative led by TxDOT in late 2024 to secure federal support for rural transit agencies across Texas. That effort brought in more than $26 million in federal funding statewide to address critical fleet replacement needs and help rural systems replace aging vehicles more quickly than would normally be possible. Under typical annual funding levels, most rural transit agencies are only able to replace one to two vehicles per year. This investment gave ETCOG the opportunity to replace several GoBus vehicles that had significantly exceeded their useful life, strengthening the system’s ability to provide safe, dependable transportation for the people who rely on it every day. The new vehicles will help improve safety, reliability, and service continuity for rural residents who depend on GoBus for essential trips such as medical appointments, work, shopping, and other daily needs. With the buses now received, ETCOG is better positioned to maintain consistent service and reduce the risk of disruptions caused by aging equipment. “This funding allows us to continue delivering on our mission of providing safe, reliable, and friendly transportation to the communities we serve,” said Vince Huerta, Director of Transportation. “It ensures we can maintain the level of service our riders depend on every day.” This fleet replacement reflects a meaningful investment in rural public transportation and in the East Texans who count on GoBus to stay connected to essential services and opportunities.
Inside a bus, person seated near a ticket validation machine, view from the aisle.
By GoBus January 21, 2026
Improving mobility is an ongoing objective for persons living, working, or visiting the East Texas region. As the lead agency for our region, the East Texas Council of Governments (ETCOG) is working with the Texas Department of Transportation (TxDOT) and a consultant team to prepare an update of the Regional Public Transportation Coordination Plan for Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties. The 2026 Plan seeks to identify practical strategies for improving the day-to-day mobility of all residents of the region, but especially older adults, persons with disabilities, low-income individuals, zero-car households, area youth, persons with limited English proficiency, veterans, clients of workforce agencies, and employment/job seekers. It will include a variety of public participation opportunities including a bilingual (Spanish/English) project webpage, community survey, and focus groups with members of the target populations listed above. We will also conduct surveys of stakeholders and transportation providers to gain additional insight into the transportation needs and resources available to the region. While public transportation plays a significant role in regional mobility, it is far from the only transportation provider. As such, we will be reaching out to many organizations that provide transportation services or support for transportation to gain a comprehensive understanding of the mobility resources available within East Texas communities. All residents are encouraged to take the community survey by clicking here . If you are interested in participating in a focus group, you’ll have the opportunity to let us know at the end of the survey. If you are an organization that serves any of the target populations listed above, have not received a stakeholder survey, and would like to complete a stakeholder survey and/or receive materials to distribute to those you serve, click here to send us your request . Make sure you include your email address so we can respond. 

Book a Service Today