GoBus Launches New Mobile App Enabling Customers to Manage Their Trips and Track the Bus in Real-Time
August 5, 2021
GOBUS
GoBus
announces its new app is live and free to download in the Google Play Store
or Apple App Store. Searchable under the name GoBus Transit, the app helps existing GoBus customers with trip planning, real-time bus tracking, and fare payments.
Download the App
One of the central focuses of the GoBus app for both the agency and riders is flexibility. By using the app, customers will benefit from more accurate wait times and save time planning trips at their convenience.
"GoBus Transit is excited to launch a mobile app for iPhone and Android users, which brings added convenience to the citizens of East Texas. Citizens requested a mobile app, and we delivered! This digital tool is a game-changer for our riders because it takes all the guesswork out of planning a transit trip. In addition to real-time tracking, the app will allow passengers to pay for their fares. GoBus Transit is dedicated to safe, reliable, and friendly transit options while leveraging technology to bring innovative solutions to the citizens of East Texas," said ETCOG Transportation Director Vince Huerta.
For first-time app users, customers need to call GoBus dispatch at 800-590-3371 to get their account set up. The app is available for download at www.gobustransit.com/gobus-mobile-app. Watch the video above to learn how to use the app when booking a trip.
GoBus has about 30 vehicles on the road making between 500 and 800 trips a day, Monday - Friday, in the 10,000 square mile ETCOG region. GoBus provides demand/response service, taking customers where they need to go, such as work, school, grocery store, or medical trips. Fares are currently suspended but return on September 1
and are $2 for each one-way trip and $1 for each additional stop.
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Improving mobility is an ongoing objective for persons living, working, or visiting the East Texas region. As the lead agency for our region, the East Texas Council of Governments (ETCOG) is working with the Texas Department of Transportation (TxDOT) and a consultant team to prepare an update of the Regional Public Transportation Coordination Plan for Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties. The 2026 Plan seeks to identify practical strategies for improving the day-to-day mobility of all residents of the region, but especially older adults, persons with disabilities, low-income individuals, zero-car households, area youth, persons with limited English proficiency, veterans, clients of workforce agencies, and employment/job seekers. It will include a variety of public participation opportunities including a bilingual (Spanish/English) project webpage, community survey, and focus groups with members of the target populations listed above. We will also conduct surveys of stakeholders and transportation providers to gain additional insight into the transportation needs and resources available to the region. While public transportation plays a significant role in regional mobility, it is far from the only transportation provider. As such, we will be reaching out to many organizations that provide transportation services or support for transportation to gain a comprehensive understanding of the mobility resources available within East Texas communities. All residents are encouraged to take the community survey by clicking here . If you are interested in participating in a focus group, you’ll have the opportunity to let us know at the end of the survey. If you are an organization that serves any of the target populations listed above, have not received a stakeholder survey, and would like to complete a stakeholder survey and/or receive materials to distribute to those you serve, click here to send us your request . Make sure you include your email address so we can respond.
ETCOG is pleased to announce the return of Palestine’s Seasonal Transit Service, operated by GoBus and partially funded by Visit Palestine. This free evening and weekend shuttle will run from November 14 through December 28, helping residents and visitors enjoy holiday festivities across the city, including trips to the Texas State Railroad. Whether you're heading to a local event, staying at one of the area’s hotels, or exploring downtown, GoBus makes it easy to get around. The flex route service includes scheduled stops at all major hotels and downtown destinations, and can also stop at other locations along the route upon request. Each shuttle is handicap accessible and operated by highly trained ETCOG drivers, ensuring a safe and comfortable ride for all passengers. This seasonal service is designed to support community engagement and tourism during the holidays, making it easier for everyone to participate in Palestine’s festive offerings. To learn more about the route or view the schedule, visit www.gobustransit.com/palestine-seasonal-service.



