GoBus Launches New Mobile App Enabling Customers to Manage Their Trips and Track the Bus in Real-Time
August 5, 2021
GOBUS
GoBus
announces its new app is live and free to download in the Google Play Store
or Apple App Store. Searchable under the name GoBus Transit, the app helps existing GoBus customers with trip planning, real-time bus tracking, and fare payments.
Download the App
One of the central focuses of the GoBus app for both the agency and riders is flexibility. By using the app, customers will benefit from more accurate wait times and save time planning trips at their convenience.
"GoBus Transit is excited to launch a mobile app for iPhone and Android users, which brings added convenience to the citizens of East Texas. Citizens requested a mobile app, and we delivered! This digital tool is a game-changer for our riders because it takes all the guesswork out of planning a transit trip. In addition to real-time tracking, the app will allow passengers to pay for their fares. GoBus Transit is dedicated to safe, reliable, and friendly transit options while leveraging technology to bring innovative solutions to the citizens of East Texas," said ETCOG Transportation Director Vince Huerta.
For first-time app users, customers need to call GoBus dispatch at 800-590-3371 to get their account set up. The app is available for download at www.gobustransit.com/gobus-mobile-app. Watch the video above to learn how to use the app when booking a trip.
GoBus has about 30 vehicles on the road making between 500 and 800 trips a day, Monday - Friday, in the 10,000 square mile ETCOG region. GoBus provides demand/response service, taking customers where they need to go, such as work, school, grocery store, or medical trips. Fares are currently suspended but return on September 1
and are $2 for each one-way trip and $1 for each additional stop.
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The East Texas Council of Governments (ETCOG) has received a $175,000 grant from the Texas Veterans Commission to continue transportation services for veterans through its rural transit district, GoBus. The funding is part of more than $3.3 million in Texas Veterans Commission grants awarded this month to 13 veteran-service organizations across East Texas. Statewide, the commission awarded $40.8 million to organizations helping veterans and their families access critical services. For many veterans in rural East Texas, reliable transportation can be a barrier to medical appointments, employment, education, grocery stores, social service programs, and other essential destinations. The grant will help GoBus continue providing transportation options that support veterans’ independence and connection to the services they need. “We are grateful to the Texas Veterans Commission for investing in transportation access for veterans in our region,” said ETCOG’s Transportation Director, Vince Huerta. “Through GoBus, we can help reduce the transportation barriers that too often stand between veterans and essential health care, employment opportunities and community resources. With this grant, we are proud to offer free trips for veterans and active service members, their spouses and dependents.” GoBus provides public transportation across East Texas, helping residents in rural communities travel safely and affordably where transportation options may otherwise be limited. Every single vehicle in our fleet is ADA compliant and ready to serve passengers with mobility challenges, disabilities, or special needs. The Texas Veterans Commission’s Fund for Veterans’ Assistance supports organizations that provide direct assistance to veterans, their families and surviving spouses. Grant funding helps address service gaps in areas such as transportation, housing, financial assistance, legal services, and other supportive programs. Veterans who need transportation assistance are encouraged to contact GoBus to learn about available services, eligibility requirements, and how to schedule a trip. For more information about GoBus, visit www.gobustransit.com or call 903-215-8870.

ETCOG has completed a major fleet replacement for its GoBus rural transit system, with approximately $1.5 million in funding used to purchase and receive multiple new vehicles now ready to serve communities across East Texas. The funding was part of a broader initiative led by TxDOT in late 2024 to secure federal support for rural transit agencies across Texas. That effort brought in more than $26 million in federal funding statewide to address critical fleet replacement needs and help rural systems replace aging vehicles more quickly than would normally be possible. Under typical annual funding levels, most rural transit agencies are only able to replace one to two vehicles per year. This investment gave ETCOG the opportunity to replace several GoBus vehicles that had significantly exceeded their useful life, strengthening the system’s ability to provide safe, dependable transportation for the people who rely on it every day. The new vehicles will help improve safety, reliability, and service continuity for rural residents who depend on GoBus for essential trips such as medical appointments, work, shopping, and other daily needs. With the buses now received, ETCOG is better positioned to maintain consistent service and reduce the risk of disruptions caused by aging equipment. “This funding allows us to continue delivering on our mission of providing safe, reliable, and friendly transportation to the communities we serve,” said Vince Huerta, Director of Transportation. “It ensures we can maintain the level of service our riders depend on every day.” This fleet replacement reflects a meaningful investment in rural public transportation and in the East Texans who count on GoBus to stay connected to essential services and opportunities.

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