GoBus Launches New Mobile App Enabling Customers to Manage Their Trips and Track the Bus in Real-Time
August 5, 2021
GOBUS
GoBus
announces its new app is live and free to download in the Google Play Store
or Apple App Store. Searchable under the name GoBus Transit, the app helps existing GoBus customers with trip planning, real-time bus tracking, and fare payments.
Download the App
One of the central focuses of the GoBus app for both the agency and riders is flexibility. By using the app, customers will benefit from more accurate wait times and save time planning trips at their convenience.
"GoBus Transit is excited to launch a mobile app for iPhone and Android users, which brings added convenience to the citizens of East Texas. Citizens requested a mobile app, and we delivered! This digital tool is a game-changer for our riders because it takes all the guesswork out of planning a transit trip. In addition to real-time tracking, the app will allow passengers to pay for their fares. GoBus Transit is dedicated to safe, reliable, and friendly transit options while leveraging technology to bring innovative solutions to the citizens of East Texas," said ETCOG Transportation Director Vince Huerta.
For first-time app users, customers need to call GoBus dispatch at 800-590-3371 to get their account set up. The app is available for download at www.gobustransit.com/gobus-mobile-app. Watch the video above to learn how to use the app when booking a trip.
GoBus has about 30 vehicles on the road making between 500 and 800 trips a day, Monday - Friday, in the 10,000 square mile ETCOG region. GoBus provides demand/response service, taking customers where they need to go, such as work, school, grocery store, or medical trips. Fares are currently suspended but return on September 1
and are $2 for each one-way trip and $1 for each additional stop.
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Recently, the Texas Veterans Commission's (TVC) Fund for Veterans' Assistance (FVA) announced its largest funding in the 16-year history of FVA programs, with 213 grants totaling $46,315,000 to provide services to an estimated 40,000 veterans. ETCOG is proud to be one of the grant recipients selected with $250,000 of those funds to provide GoBus transportation services for veterans in our 14-county service region. "It is an honor to receive this funding award from the Texas Veterans Commission and Chair Koerner, which allows us to continue our mission to support all East Texas veterans," said Vince Huerta, GoBus Director. "We are dedicated to growing the program and look forward to assisting more veterans this year." With the grant, our public transit system, GoBus, will fund trips to and from medical, dental, and mental health appointments, as well as trips for basic needs such as grocery stores, community meetings, voting, court appearances, and tax offices. These trips are available to veterans, veteran spouses and dependents, survivor spouses, and active military personnel. The grant is in partnership with over $46.3 million in grants for veterans, Governor Abbott announced on May 20 . “Texas is forever indebted to the brave men and women who answered the call to serve in our nation's military,” said Governor Abbott. “The State of Texas is home to over 1.5 million veterans—more than any other state. This has shaped our mission to provide wide-ranging services for veterans and their families. With over $46,315,000 in state grants, Texas will help thousands of veterans and their families access vital support and resources needed to thrive in our great state. Texas will always support our veterans and honor their sacrifices to our state and our nation.” Find out about all veteran transport services GoBus offers by visiting www.gobustransit.com/govet .
ETCOG is excited to share progress on the new GoBus Transportation Facility, which is nearing completion and expected to open this summer.
Exciting news for Anderson County residents! GoBus’ new on-demand microtransit service, GoNOW, has completed its first month of operation in Palestine—and the results are in! In its first 30 days, GoNOW provided approximately 400 trips, averaging 20 rides per day, helping to increase overall ridership in Anderson County by 25%. This strong demand highlights the community’s need for flexible, on-demand transportation. Launched on March 1, GoNOW makes getting around easier than ever. Like Uber, riders can request a trip through a mobile app or by phone, ensuring quick pickups, shorter wait times, and the trusted reliability of GoBus. For just $2 per trip, GoNOW operates Monday through Friday, 7 AM - 3 PM, covering a 10-square-mile area in Palestine. Seniors may qualify for sponsored trips, and as always, veterans and active military ride free. The easiest way to ride? Download the GoBus app! Using GoNOW is simple: 📲 Download the app (App Store for iOS or Google Play for Android) 📞 Call our office at 903-218-6450 to register an account ✉️ Sign up with your designated email address and chosen password 🚗 Click "Book a New Trip" and get moving! With a successful first month behind us, GoBus looks forward to continuing to provide this convenient service to Palestine residents. If you haven’t tried GoNOW yet, now is the perfect time! For more information, call 903-218-6450.
