GoBus provides public transportation services and may provide charter service only under the following exceptions defined in the final rule.
Exceptions Include:
Your request for charter service must fall under one of the approved exceptions listed above for GoBus to provide charter service for you or to your entity. Exception #5 provides for notice to charter providers by recipient for charter service request. When no registered charter provider responds to a request for service, GoBus may then provide charter services. The process to determine interest from a private provider is as follows:
A. A completed charter service request form must be received no later than 15 business days prior to event.
B. Submit by:
GoBus Transportation
Attention: Charter Request
3800 Stone Road
Kilgore, TX 75662
C. GoBus will send your request out to all registered providers using the charter registration website http://ftawebprod.fta.dot.gov/charterRegistration/(S(cattib45n5s2cu45g4qmvl3l))/Default.aspx.
D. The private charter companies must respond within 72 hours of notice for charter service requested to be provided in less than 30 days; or within 14 calendar days of notice for charter service requested in 30 days or more.
E. If there is no indication of interest from registered charter providers, GoBus can provide the service under exception #5.
F. If a private provider expresses interest, GoBus cannot provide the service under exception #5.
G. GoBus will hold the client responsible for any damage or excessive cleanup after the charter service has been performed. Damage may include but not limited to interior, exterior, or cosmetic.
H. GoBus will not transport passengers deemed “unsafe” by the driver. It will be the sole responsibility for the unsafe passenger to return to his/her destination. The GoBus driver shall verbally warn the unsafe passenger. If the passenger continues any unsafe behavior, the passenger shall be removed from the bus and must find an alternative means of transportation to the destination. GoBus shall not be held responsible for any passenger removed due to unsafe behaviors.
I. GoBus retains the right to decline any charter service request for any or no reason as charter services are not part of the public services GoBus provides by law.
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